Director of SMB Sales

August 8

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Klaviyo

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Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo

Email Marketing • Ecommerce • Data Science • Analytics

1001 - 5000

💰 Secondary Market on 2022-09

Description

• Developing and guiding the team through all of our SMB initiatives in EMEA • Shaping ongoing strategy for the SMB segment from a long-term perspective to daily practical improvement • Hiring best-in-class talent across the SMB team as well as coaching and developing a team of managers • Collaborating closely with colleagues across the business but particularly within the sales leadership team, our marketing function, and partnerships to identify key trends and opportunities • Accurately forecast and model monthly, quarterly, and annual sales • Thorough career planning and mapping building the foundation for the future generation of sales professionals at Klaviyo in EMEA • Putting the customer first and creating strategies to optimise the customer journey • Finding new ways to improve PPR by shortening the sales cycle, improving the win rate, or increasing the ASPs • Introducing new tools and processes into the workflow, as well as optimising on existing tools and playbooks, and helping the team to adapt to change and adhere to best practices • Being a vocal thought leader for your team and region

Requirements

• Proven second-line management experience ideally at a rapidly scaling technology business, preferably within a MarTech SaaS business. With minimum 1+ years leading Sales Managers (with their own IC reports) • In line with our value of always learning you will need to show a growth mindset both for yourself and a vision for your team of Sales Managers and Individual Contributors. You define yourself as an energetic self-starter who is results-oriented works effectively in an entrepreneurial environment • A global perspective with proven success in developing and/ or nurturing a sales progression program + a proven playbook for hiring and developing both entry-level Account Executives to more Senior ICs and Sales Managers • Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team • Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) and external (clients, prospects, agencies etc.) stakeholders • Track record of using data to inform decision making • Track record of working with leadership to define and implement successful new programs • Strategic mindset to define and execute sales strategies • A results oriented, highly motivated, enthusiastic attitude and the ability to work independently • Familiarity operating in a high-velocity and high-volumed sales environment • A deep understanding of SaaS and sales economics • Full authorisation to work in the UK without any restrictions

Benefits

• Equity for all • Private health cover for you and discounted for your household • Financial and professional coaching • Generous annual learning allowance (£2.5k) • 22 weeks full pay primary caregiver leave (16 weeks secondary) • Free books (yes, any books!)