Business Operations Manager (London)
July 24
🔄 Hybrid – London
Description
• Work closely with our Head of Operations to develop strategies that will improve our member experience • Develop and implement processes and procedures to improve the efficiency and effectiveness at scale • Work closely with cross-functional teams to identify areas for improvement and implement solutions • Analyze operational data to identify trends, issues, and opportunities for improvement • Monitor and report on key operational metrics • Develop and manage relationships with key stakeholders • Continuously improve processes to increase productivity and reduce costs
Requirements
• Are a strategic thinker with 6-10 years of experience in business operations • Track record of success in driving efficiency, improving processes and customer experience • Strong analytical and problem-solving skills, including strong SQL skills • Excellent communication and interpersonal skills • Ability to work collaboratively with cross-functional teams • Strong project management skills • Experience working in a fast-paced environment
Benefits
• A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry • A culture of championship (vs. just mentorship), feedback, and continual development • Competitive cash compensation and equity • Unlimited vacation policy • Comprehensive medical, dental, and vision benefits • Fertility, egg freezing, and reproductive health benefits for you or your partner • UNLIMITED free credits for stays at Kindred homes during your time as an employee • Quarterly $1,000 travel stipend to use toward travel costs to stay at a Kindred home • San Francisco headquarters with a remote-flexible work environment. We encourage team members to travel and adventure! • Global WeWork passes so you can work comfortably from wherever you are • Regular offsites to co-locate with the team
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