Manager, Client Services

September 7

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Kargo

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Kargo creates memorable experiences for advertisers that go beyond the first impression to captivate consumer attention$1. .$1

Mobile Advertising

201 - 500

Description

• Do you consider yourself a digital media expert who understands (and loves) first-class Client Services? • Kargo is looking for a Programmatic Client Services Manager who will be the main point of contact for all client-facing relationships during the post-sale process. • This role is a key contributor, providing white glove service through campaign management, building client rapport, and ensuring client retention and growth through incremental and upsell opportunities. • The Client Services Team is responsible for the end-to-end execution of direct and programmatic buys from education and strategic recommendations to post-campaign insights. • The team is fast-paced, quickly growing, and performance-oriented.

Requirements

• 3+ years in Digital Media, with a focus on Sales Support, Account Management or Project Management • Direct-sold and programmatic mobile advertising experience • Knowledge of DSP and SSP platforms and partners such as Celtra, The Trade Desk, DV360, Adform etc. • Knowledge of Local EU market DSP and SSP is also a plus • Media agency experience is a plus • Familiarity with industry jargon and media metrics • Proficient in Excel and PowerPoint • Proven record of successful client retention and business growth • Highly strategic, proactive and solution-oriented • Thrives in a teamwork environment and collaborates well with others • Works well and thrives in a startup environment • Strong verbal and written communication skills with the ability to deliver well-positioned presentations • Organizational skills with the ability to use available resources to reach solutions • Able to multitask and prioritize based on account tier and urgency on a daily basis • Strong analytic skills to deliver reporting insights • Highly organized and keen attention to detail • Bachelor’s degree or equivalent experience