Risk Lead - BNPL

August 29

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iwoca

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At iwoca, we believe finance should feel like a superpower, not a headache.

Fintech • Trade Finance • Alternative Lending • Small Business Financing • SME

201 - 500

Description

• Develop & implement effective fraud / risk strategies & policies: • You’ll create and maintain all key policy and operational documentation and guidance. • You’ll lead the rollout of new policies and processes and follow up / refresh on an ongoing basis. • You’ll develop strategies to manage and mitigate seller counterparty risks and monitor a large portfolio of onboarded merchants using various third party data sources in regard to counterparty risk and, where necessary, relationship termination. • You’ll define, maintain and update risk registers, providing regular reports to senior management. • Investigate and manage disputes and disruptions: • You’ll lead investigations into operational risk incidents, develop corrective actions, and prevent recurrences. • You’ll investigate and resolve any Seller > Borrower disputes and refunds, making contact with third parties if required and liaising with our Complaints and Finance Teams where necessary. • Work with other teams to share knowledge and good practices: • You’ll work with Seller Account Managers to help train and educate seller staff on compliance issues from time to time. • You’ll work closely with our central Fraud, Legal, and Compliance Teams to help improve and share knowledge across the business. • You’ll work closely with various in-house sub-Teams, such as Sales, Operations, Product, and Tech in regard to operational issues, sharing knowledge, creating reporting.

Requirements

• Commercial experience of working in a Commercial Risk or FinCrime team. • Strong analytical, critical thinking, and decision-making skills. • Proven stakeholder management skills. • Customer-facing and dispute resolution skills. • Excellent report writing and presentation skills. • To be highly organised and have a structured working style. • Fluency in English with excellent communication skills.

Benefits

• Medical insurance from Vitality, including discounted gym membership • A private GP service (separate from Vitality) for you, your partner, and your dependents. • 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave • A one-month, fully paid sabbatical after four years. • Instant access to emotional and mental health support. • 3% Pension contributions and share options. • Generous parental leave and a nursery tax benefit scheme to help you save money. • Cycle-to-work scheme and electric car scheme. • Two company retreats a year, we’ve been to France, Italy, Spain, and further afield. • A learning and development budget for everyone. • Company-wide talks with internal and external speakers. • Access to learning platforms like Treehouse.