Account Manager, FiscalNote Global Intelligence

July 9

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FiscalNote

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The leading technology provider of global policy and market intelligence.

Legislative Forecasting • Legislative Tracking and Analysis • Regulatory Product • Legislator Analytics • Government Risk

501 - 1000

Description

• You are an enthusiastic account management professional, with a demonstrated track record of delivering results across the private and public sector on a global basis • You thrive in building relationships with clients, and are motivated by commercial results • You understand SaaS and information services, and you are able to quickly commercialize and sell new products • You are a team player who wants to do your best to help the organization succeed, and your peers, teams and managers all enjoy working with you.

Requirements

• Bachelor’s degree in Business, Economics, or related field • 2–5 years of account management experience within the geopolitical & market intelligence/information services industry • Proven track record of successfully managing key client accounts and driving revenue growth • Strong expertise regarding the geopolitical, market intelligence, and security fields • Excellent communication and interpersonal skills, with an ability to build strong relationships with clients and internal stakeholders • Strong business acumen and understanding of the industry and market trends • High-performance record of renewals and retention • A high capacity for work and ability to manage multiple competing demands • Determined and robust attitude with a strong commitment to succeed

Benefits

• Manage a book of business allocated by Head of Account Management, EMEA, within your geographical territory • Execute on a quota allocated by Head of Account Management, EMEA, within your geographical territory • Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective • Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling • Implement best practices, processes, and tools to enhance the client experience • Develop strategies for gross-retention and net retention • Collaborate with BDM reps and client success to strategize and identify new revenue opportunities within existing accounts, including upselling and cross-selling of additional products and services • Develop strategies with FNGI advisory consultants to expand consultancy sales within your book • Work closely with Client Success to develop and implement strategies to improve client retention rates • Maintain accurate records in FNGI's CRM • Travel as required to client sites or industry events/conferences • Other duties and tasks, as assigned.