Account Manager

August 17

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Capital Economics

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Capital Economics is an award-winning provider of independent macroeconomic analysis, forecasts and consultancy.

Macroeconomic analysis • Consultancy • Commodities analysis • Commercial and residential property analysis

51 - 200

💰 Private Equity Round on 2018-03

Description

• Reporting to the NA Account Management Team Lead, this role will be responsible for the management, retention and growth of a proportion of our North American based clients. • The successful candidate will build strong relationships with our clients and a good understanding of their needs and how Capital Economics can develop their business within each client. • Managing a portfolio of up to up to 150 Investment Financial Services accounts • Establish and grow relationships with clients by implementing regular interaction • To identify growth opportunities across the accounts and deliver strong retention • Negotiating renewal of subscriptions • Mitigate risk across accounts

Requirements

• Customer service experience • Proven track record with a longer sales cycle • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. • Experience in delivering client-focused solutions based on customer needs. • Expert listening, negotiation and presentation skills plus excellent verbal and written communications skills. • Self-motivated and able to thrive in a results-driven environment. • Keen attention to detail and adherence to deadlines. • Proficient in MS Office plus experience with CRM systems (preferably Salesforce).

Benefits

• Hybrid working • 25 days annual leave per annum plus birthday leave • Enhanced pension • Life assurance • Flexible working policy • Enhanced maternity and paternity policies • Bike to work scheme • Thriving social committee • Employee Assistance Programme – Counselling