Cleaning Operations Manager

2 days ago

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Bluestorm (Web 3.0 & Ai Talent Specialists)

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Providing high level talent solutions in the Web 3.0 arena. With a granular focus on DeFi, NFT's and The Metaverse.

recruitment • asset management software • iGaming Recruitment Services • sportsbetting • sportsbook recruitment

11 - 50

Description

• Manage the company’s one-off jobs and variable schedules • Manage the company’s Mobile Teams • Support the Operations Department and Operations Director. • Planning and Dispatch • Producing daily schedules for operatives • Assist with creation of quotations for services • Develop / deliver training materials for mobile teams • Managing and dispatching works to ensure SLA is achieved • Manage and plan the daily/weekly schedule of mobile teams • Manage the company’s store room – equipment and supplies • Manage a team of around 15 mobile team operatives • Reporting to the Service Support Manager • Liaising with customers, supervisors and the client directly • Ensuring all scheduling work is correctly entered onto the system, operational workforce is best utilised and SLA's are achieved • Production and Management of the Planning and Helpdesk rostering, working alongside the Helpdesk Assistant • Training new members of the Helpdesk Team in the use of key business systems as required • Greet visitors to the building – receive and manage deliveries • Manage utility room – run washing machine & dryer daily • Manage store room – restrict access and always keep tidy • Prepare site folders and paperwork for new contracts • Respond to all e-mails and calls from clients • Provide client support as directed by operational directors • Attend site visits as required • Assist with site audits when required • Meet weekly to process paperwork – for billing and payroll • Carry out weekly checks on company vehicles (including Area Operations Managers) • Liaise daily with operational directors • Attend management meetings as required

Requirements

• Excellent telephone manner • IT literate (MAC and PC) – good knowledge of Microsoft Office, Internet Explorer • Previous cleaning management experience required (3+ years) • Excellent presentation skills • Competent levels of planning and organization • Numeracy and literacy to a good level • Ability to work to deadlines and prioritize • Good interpersonal skills • High levels of attention to detail • A strong work ethic • Spanish / Portuguese language skills an advantage

Benefits

• A fantastic salary with great company perks.