A strong team of straight-talking tech and business experts here to make digital transformation available to all.
Cisco Gold Partner • VMware Premier Partner • NetApp Star Partner • Microsoft Gold Partner • Microsoft Azure Expert MSP
2 days ago
🏢 In-office - Manchester
A strong team of straight-talking tech and business experts here to make digital transformation available to all.
Cisco Gold Partner • VMware Premier Partner • NetApp Star Partner • Microsoft Gold Partner • Microsoft Azure Expert MSP
• The ideal candidate will play a crucial role in supporting the ANS infrastructure. • Their duties include maintaining the service availability of essential ANS Platform components. • They will collaborate with the broader infrastructure team to update the environment through patching schedules and firmware upgrades, and coordinate with vendors to ensure compatibility and support. • This individual will also serve as a point of escalation within the cloud infrastructure team. • Provide 3rd line support to the eCloud platform working as an escalation point for the support team. • Perform platform auditing and review tasks • Monitor systems and identify performance issues proactively. • Working with other technical teams to provide industry leading support to our customers • Define process and create detailed documentation • Assisting with capacity management and platform growth • Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration. • Ensure our infrastructure is up to date by performing patching and firmware upgrades • Working with vendors to raise escalations and troubleshoot issues. • Produce and maintain high quality technical documentation. • Limited volumes of out-of-hours work assisting with projects on core systems outside of core business hour • Assist senior engineers with project implementation
• Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment • Experience with VMware 6.7 and 7.0 • Understanding of fundamental computer architecture, networking, virtualisation, storage and operating system concepts • Strong Troubleshooting and Diagnostic skills • Ability to produce good quality documentation • Scripting abilities in Powershell and PowerCLI • Willingness to do an on call rota
• 25 days’ holiday, plus you can buy up to 5 more days • birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days! • Private health insurance • Pension contribution match and 4 x life assurance • Flexible working and work from anywhere for up to 30 days per year (some exceptions) • Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay • Company social events – get ready for a jam-packed calendar • Electric car scheme • 12 days of personal growth development time
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