EMEA Enterprise Account Manager - UK

2 days ago

šŸ¢ In-office - Cambridge

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Logo of Altium

Altium

Electronics design software for next-generation technologies.

EDA Software ā€¢ NanoBoard HW Platform ā€¢ Tasking and Embedded Software ā€¢ ePDM / ePLM data management ā€¢ PCB Design Software

501 - 1000

Description

Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue) As an owner of assigned accounts, you will place an emphasis on identifying and communicating readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule Serve as the team's internal expert in a particular verticals Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful Ability to negotiate successfully, prior and after a contract is signed Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels Ability to manage execution of significant or complex contracts including initial intake, renegotiation of terms, and schedules Manage and update the pipeline of opportunities within SalesForce Availability and willingness to travel as needed to customer sites and meetings

Requirements

6+ years of business development or account management experience Fluent in French is a plus 6+ years working with customers to support a technical product/service Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills Significant technical knowledge of design software or related technology Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful Ability to negotiate successfully Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels Experience in the technology industry is strongly preferred but we will consider candidates with experience selling software as a service product Availability and willingness to travel as needed to customer sites and meetings

Benefits

šŸ„ Private health insurance including dental coverage šŸŒ… Pension scheme with company match šŸ§˜ Calm App, mental health and wellbeing support šŸ“š Professional development support šŸ– 28 days' holiday + public holidays šŸ–„ Home internet allowance šŸ” Flexible working arrangements available based on role and location šŸ’Ŗ Corporate membership rates with national gyms šŸ„Ŗ Free lunch, snacks, and drinks every day in office šŸš— Free office parking, bicycle and scooter storage

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