IT Support Infrastructure Engineer

August 20

🔄 Hybrid – London

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Logo of YouLend

YouLend

Enabling e-commerce and payment platforms to support their merchants with fast, flexible embedded finance solutions

Business Loans • SME Financing • Intelligent Overdrafts • Neo Banking • Transparency

201 - 500

Description

• To meet the growing demand for our technology and services, we currently have newly created role in our Internal IT team for highly-motivated IT Support Infrastructure Engineer, who is excited about leveraging technology and design to deliver meaningful business outcomes for our internal stakeholders. • The role will be as part of a small team of IT Support professionals supporting YouLend.

Requirements

• Cloud App/Infrastructure Support: A minimum of 5 years of experience configuring and supporting cloud-based environment, ideally in the financial services sector, with a focus on time-sensitive operations requiring maximum availability. • Azure and Entra Management: Extensive hands-on experience with Microsoft Azure and Entra, including Identity and Access Management, conditional access policy management. • Device Management: Proven expertise in configuring, managing and troubleshooting Windows and Mac/iOS devices. • Intune Expertise: Comprehensive experience with Microsoft Intune, including device configuration, management, policy enforcement, and troubleshooting within a corporate setting. • Microsoft 365 Administration: In-depth knowledge of Microsoft 365, including SharePoint management, as well as experience with Defender for threat hunting and vulnerability management. • Cloud telephony/VoIP System Configuration: Hands-on experience in setting up and managing phone systems. • Network and Wi-Fi Security: Strong knowledge of corporate Wi-Fi setup, security best practices, and experience with firewall and switch configuration. • Office Network Setup: Proven ability to set up and manage network infrastructures in large office environments, including Ethernet cabling and network troubleshooting. • Service Level Agreement (SLA) Adherence: Demonstrated ability to meet SLAs while delivering exceptional end-user support and experience. • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively. • Collaborative Approach: A team player who can work effectively with a diverse range of users and teams, adapting to various needs and perspectives. • Excellent Communication: Exceptional oral and written communication skills, with the ability to present information clearly, document knowledge, and listen effectively. • Cybersecurity Best Practices: Solid understanding of cybersecurity principles and best practices, essential for maintaining security and compliance in a fintech environment.

Benefits

• Stock Options • Private Medical insurance via Vitality • EAP with Health Assured • Enhanced Maternity and Paternity Leave • Modern and sophisticated office space in Central London • Free Gym in office building in Holborn • Subsidised Lunch via Feedr • Deliveroo Allowance if working late in office • Monthly in office Masseuse • Team and Company Socials • Football Power League / Squash Club

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