May 23
🏢 In-office - London
• Lead content design for your product teams. Become an expert in their features, functionality, and business objectives — and an authority on their customers and content. • Know your customers. Conduct content discovery, including inventories, audits, and competitive research. Collaborate on card sorts, user surveys, interviews, and workshops. • Help define a shared vision. Work with your product teams to align customer needs with business objectives — and plan new products, features, and enhancements that achieve both. • Co-own the design process. Pair up with product designers from requirements to release, creating and iterating on design concepts, user flows, prototypes, components, and patterns. • Write useful, usable, and inclusive interface content. Craft clear, accessible copy for dialogs, empty states, alerts, tooltips, help text, navigation labels, onboarding, and more. • Test, evaluate, and improve your content. Use analytics, customer success data, and methods like A/B testing, readability testing, usability testing, and navigation model testing. • Build collaborative, trusting relationships. Champion good content design while bringing together product managers, designers, engineers, and marketers around shared priorities. • Level up the content design craft at Vimeo. Create, contribute to, and evolve our standards, guidelines, methods, tools, tutorials, presentations, and review sessions.
• 4+ years of experience creating UX content for software as a service (SaaS) products • Excellent writing skills, with a strong understanding of English grammar and mechanics • Familiarity with principles of information architecture, content modeling, and taxonomy • Experience complying with and contributing to brand voice and tone standards • Demonstrated commitment to the principles of accessibility and inclusion in your content • An understanding of how content design drives business growth • Experience working in an agile development environment • Working knowledge of design methods and tools, including Figma • Samples of your work and process, from writing and designing to research and documentation • A track record of living our values: be real, aim high, start with customers, ask why, and own it
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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