Business Operations Lead

August 16

🏢 In-office - London

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Taptap Send

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Description

• We are looking for a hungry, highly analytical generalist to join our business operations team • This role reports to the Chief Operating Officer and will work cross-functionally with the executive leadership team and all key functional leaders • You will focus on the most pressing strategic problems that arise particularly sitting at the intersection of product, go-to-market and analytics • In the short term, this role will focus on helping implement our next generation of financial systems while equipping the Financial Control and Financial Planning teams with the tools they need to support our rapid global growth • This is one of the most pressing business problems today and will involve immediate collaboration with Finance leadership as well as product/engineering • Lead special projects to improve overall organizational efficiency and effectiveness • Work cross-functionally with highly technical and specialized product/engineering colleagues across the organization to build scalable systems • Take operational functions and processes from 0 to 1, develop playbooks, train others, and scale respective processes • Design and improve finance processes and design back office tooling • Work with Finance to implement systems via external vendors as well as internal engineering teams • Conduct ad hoc financial analysis via Excel, SQL, and other tools • Collaborate with product to build longer term internal tooling roadmaps and track key metrics • Maintain and enforce best practices for existing Finance tools such as Netsuite

Requirements

• BA/BS degree required • At least 4-5 years of high-performing experience in a data-intensive, analytical environment (combination of professional services and fast growth startup is ideal) • Familiarity with SQL; proficiency in Excel • ‘No task too small’ -- willingness to dive in and sweat the details regardless of the tool or problem • Instinct to add ‘just enough’ process to scale without cumbersome bureaucracy • Nice to have: fluency in languages beyond English

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