Senior Technical Business Analyst

June 3

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Salary Finance

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Description

• We’re looking for an exceptional Technical Business Analyst to help us revolutionise some of our core collections processes. Reporting to our Head of Collections, you will play an instrumental role in transforming how we support customers who find themselves in financial difficulty. • Your priorities for the first 12 months will be to: - Deliver tech-driven collections capabilities that are capable of rapid change and A-B testing - Transform key processes that are currently unscalable and/or require too much manual intervention, including by defining requirements for core back-end processes - Produce a data environment that supports our collections analysts in providing powerful insights - Define a control environment to ensure our policies are implemented in practice • To succeed, you will: - Work closely with our collections, engineering, BI, and product teams to work up detailed requirements. - Help us to push for continuous / iterative improvement in our collections capability • Keep your key stakeholders up to date with the progress we’re making, flagging delivery risks, and making recommendations on what we should do next

Requirements

• You know how to get to the bottom of a business requirement and you can develop a solution that is tailored to the specific problem you’re trying to solve • You love analytical problems and have a knack for solving them • You can produce clear and concise documentation • You are a strong communicator and you love working with and influencing a large number of stakeholders • You don’t settle for half-baked -you set high standards and you’re always pushing for continuous improvement • You don’t mind ambiguity and you’re comfortable with quickly changing direction and making last minute changes

Benefits

• Company bonus scheme � • 25 days holiday with an extra day off on your birthday � • Office first with up to a day a week working from home 🏢 • Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships 🤸 • Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave 🐶 • Great career development in a fast-paced environment 🚀 • Regular company socials (post-COVID, although we've got quite good at virtual ones too!) • Volunteer days as part of our CSR program 🤝 • More great perks to include weekly snacks, tuckshop, cycle to work, help to save, and much more! 🍭