Sales Engineer, EMEA

August 30

🏢 In-office - London

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Logo of re-tool

re-tool

Be different. Be re-markable.

Go-to-Market Strategy • Brand Management • re-Positioning • Customer Engagement

11 - 50

Description

• Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit • Identify relevant stakeholders, budgets, timelines, etc. and manage the entire sales process • Demo the Retool product, answer questions about Retool, ultimately convincing them Retool is the correct solution • Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.) • Suss out the blockers for a customer in adopting Retool, and overcome them • Dive into our codebase to understand technical limitations in Retool that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal • Serve as the primary, ongoing technical point of contact for our users • Answer technical questions from our customers as they come up • Schedule and attend weekly check-ins with our largest customers

Requirements

• Strong knowledge of SQL, various no-SQL databases, APIs, etc. • Technical experience in a professional environment, ideally a startup • A background in computer science or a related field • Previous experience talking with customers and solving their problems • Ability to think on your feet, and solve problems during calls with technical customers • Comfort exploring Retool’s codebase (React / Node) • An enthusiastic, strong, technical generalist

Benefits

• Comprehensive benefit plan • Medical, dental, vision, and pension plans

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