Behind every Trustpilot review is an experience that matters.
online reviews • review software • online reputation management • customer reviews • consumer reviews
May 11
🏢 In-office - London
Behind every Trustpilot review is an experience that matters.
online reviews • review software • online reputation management • customer reviews • consumer reviews
• As a Sales Engineer, you will play a crucial role in driving sales success within the Enterprise segment by providing technical expertise, solutions architecture and support throughout the sales process. • You will be responsible for understanding the client’s technical architecture throughout the lifecycle. • This is an instrumental role in driving customer confidence and facilitating successful adoption when serving Enterprise clients. • You'll collaborate closely with the Enterprise unit to understand client requirements and their objectives. • Liaise with clients to do technical discoveries and assess their needs.
• Proven experience in Sales Engineering or similar role • Strong technical background with fair understanding of software development and web technologies • A command of HTML/CSS Skilled in Javascript, Python or other scripting languages • Comfortable learning new technology/systems quickly and efficiently • Excellent written and verbal communication skills • Strong stakeholder management skills with the ability to bridge the gaps between technical capabilities with customer requirements • Good business acumen • Adept of delivering best customer service in a fast-paced environment. • Deep passion and understanding for processes & systems and proactive in seeking opportunities to learn and improve existing ones
• A range of flexible working options to dedicate time to what matters to you • Competitive compensation package + bonus • 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist • Pension and life insurance • Health cash plan, online GP, 24/7, Employee Assistance Plan • Full access to Headspace, a popular mindfulness app to promote positive mental health • Paid parental leave • Season ticket loan and a cycle to work scheme • Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. • Independent financial advice and free standard professional mortgage broker advice
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