Account Executive, Surveys
August 22
🔄 Hybrid – London
Description
• Manage the end-to-end RFP process, from initial request through to final submission that showcases proSapient’s capabilities and solutions. • Partnering with Management Consulting and Private Equity clients, building relationships and creating an open line of trusted communication. • Engage with and maintain relationships with our survey product users; introducing and educating them on proSapient's value proposition and driving the client lifecycle from new user to evangelist with a focus on client retention. • Collaborating and negotiating with external vendors to provide comprehensive RFPs, including recommendations for successful project execution. • Partnering with the Programming & Project Management team to ensure a seamless client service that delivers on set expectations. • Conducting kickoff calls with users to ensure project scope is feasible and aligns with client expectations and then conducting feedback calls once the project has completed with users to ensure satisfaction and identify any areas for improvement, and to drive repeat business. • Identifying opportunities within those existing accounts and gathering referrals and leads to pass on to the wider commercial team. • Working in partnership with, and coaching, our Client Services department on our survey services value proposition and working closely with them to cross selling proSapient suite of products & services. • Maintaining continuous dialogue with all stakeholders including the Product team to continuously innovate our products.
Requirements
• Previous experience within a client facing role (E.g Recruitment, Sales, Account Management) • Previous experience working within a business that provides Survey services ideal but not essential
Benefits
• Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment. • Enjoy the flexibility of working remotely for up to 20 days each year, allowing you to tailor your work environment to your needs and embrace a change of scenery. • Employee Assistance Programme - Access to a health and wellbeing service that offers personalised advice and support from specialist teams. • Enhanced Maternity & Paternity pay. • Annual Leave - 25 days + bank holidays which includes a week's closure over the Christmas period to fully reset. • MyMindPal app - Online support for mental fitness that helps people to stress less and enjoy life more. • Corporate Events - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!
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