TechOps Architect
July 13
🔄 Hybrid – London
Description
• Define what good looks like for a small and lean TechOps team. • Tackle some of the toughest technical issues as we scale to tens of thousands of people. • Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally. • Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small. • Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on. (This role will not involve directly managing people). • Support the rest of the team in providing delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems. • Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience. • Managing supplier relationships and the procurement process for SaaS and hardware. • Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include… • Rollout of, and migration to, a new identity provider • macOS and Windows MDM migration • Rollout of a new device trust and posture compliance solution • The replacement of insecure factors like SMS with phishing-resistant factors • Office fit-outs, including tech like network, AV, access control etc • SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace
Requirements
• Experience leading on a range of technical projects across various technologies and platforms. • Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks. • To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time. • Experience working with multiple teams and managing multiple stakeholders. • Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices. • Experience with Identity & Access Management systems like Okta or Microsoft Entra. • Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML. • Understanding of identity provisioning technologies such as SCIM. • Ability to explain technical concepts to non-technical, senior stakeholders. • A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing. • You have strong opinions on best practice and you challenge traditional norms, advocating for more modern, novel approaches. • Experience with email gateway administration and email routing. • Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC etc. • Experience using git and GitHub for code changes and CI/CD. • Experience mentoring less experienced team members. • Experience building macOS apps with Swift • Experience with Munki and AutoPkg for macOS software deployment • Experience with Chocolatey and PowerShell for Windows software deployment • A foundational understanding of programming and software engineering. • Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django. • Familiarity with our security tooling - CrowdStrike EDR, Kolide, osquery, Zscaler
Benefits
• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership and most recently The Sunday Times, Best Places To Work 2023 • Visit our UK perks hub - Octopus Employee Benefits
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