Revenue Growth Manager

August 15

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Naked Wines

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It's time for better wine🍷

Wine • Winemaker • Customer service • Technology • Sustainability

201 - 500

Description

• Optimise the new customer funnel: Work closely with the digital team to optimise the new customer funnel for effective monetisation and retention that aligns with our customers needs. • Own the customer cross-sell strategy: Research and execute a strategy that allows for successful cross-sell across our propositions at the right time for our customers. • Drive Customer Lifetime Value (LTV): Serve as the global expert on customer lifetime value, both predicted and actual, to identify challenges, seize opportunities, and forecast performance with precision. • Optimise Reward Strategies: Support our global reward strategy to maximise ROI through effective monetisation and retention initiatives. • Enhance Pricing Strategies: Develop a deep understanding of customer price sensitivity to challenge and refine our pricing strategy. • Support Merchandising Teams: Collaborate with local merch teams to maximise upsell opportunities onsite, driving increased value. • Deliver Global Monetisation Roadmap: Oversee the global monetisation roadmap, ensuring alignment with company OKRs and the Digital business unit. • Foster Knowledge Sharing: Create and nurture a culture of knowledge sharing across local markets, celebrating wins, learning from failures, and identifying new opportunities. • Champion Innovation: Advocate for share of wallet (SOW) and customer monetisation, encouraging innovative ideas from all areas of the business.

Requirements

• Ambition (you dream big): translating strategy into action through projects, tasks and processes • Judgement (you make good decisions): identifying the need for tactical change, leading implementation • Discipline (you adhere to high standards): following results closely and adapting plans as necessary • Influence (you have a big impact): facilitating collaboration • Accountability (you take full responsibility): delivering results - identifying issues and setting up ways to avoid them • Background in either economics, analytics, consulting, or strategy (encouraged but not essential)

Benefits

• A competitive salary of £45,000-£55,000 p.a. plus annual bonus opportunity depending on experience and location • Personal Healthcare • 26 days holiday and bank holidays (you can buy or sell holiday too) • A £300 annual personal development budget - we're passionate about supporting people to follow their dreams inside or outside of Naked • £450 every year to treat yourself to some of our delicious wines...all in the name of research, of course • We want to do our bit for the community and give everyone paid leave to volunteer • Access to mental health buddies, mindfulness training and the Headspace app • Enhanced parental leave • Honeymoon leave - newlyweds get an extra week of annual leave • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more...