Mourant
Providing our distinctive global perspective and collective insights, wherever in the world you operate
Banking & Finance • Corporate • Employment • Financial Services & Regulatory • Funds
501 - 1000
Knowledge Operations Manager
September 6
🏢 In-office - London
Mourant
Providing our distinctive global perspective and collective insights, wherever in the world you operate
Banking & Finance • Corporate • Employment • Financial Services & Regulatory • Funds
501 - 1000
Description
• We are proud to be a leading offshore law-firm led professional services business, • We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. • We have a strong sense of common purpose, where all our people are clear about our goals... • If you would like to join an ambitious and forward thinking firm whose inclusive culture...
Requirements
• Manage the Knowledge Management (KM) Operations team, • Participate in the preparation, forecasting... • Assist in driving forward the development and adoption of knowledge systems, • Assist in encouraging legal teams and business services to share knowledge... • Promote and implement relevant policies and procedures... • Monitor site analytics and report on key performance indicators... • Drive forward the development and adoption of the firm's external client knowledge solutions... • Provide the KM Helpdesk service to the firm. • Provide a range of current awareness updates... • Help to capture, organise and provide easy access to relevant knowledge... • Provide access and training on relevant research resources... • Maintain supplier relationships and act as the first point of contact for all KM procurement requests... • Develop a good knowledge of practice areas and jurisdictions... • Collaborate with other business services teams... • Support the delivery and capture of "share your knowledge" sessions... • Support and cover for the absences of other members of the KM team...
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