Japan Centre
Japan Centre began life in 1976 with a suitcase full of Japanese books and an idea to cater for the community of Japanese people living in London$1. .$1
Japanese Food • Sushi • Ramen • Japanese Books • Japanese Magazines
201 - 500
Japan Centre (Park Royal, London) - Online Operations Team Leader
September 10
🏢 In-office - London
Japan Centre
Japan Centre began life in 1976 with a suitcase full of Japanese books and an idea to cater for the community of Japanese people living in London$1. .$1
Japanese Food • Sushi • Ramen • Japanese Books • Japanese Magazines
201 - 500
Description
• Lead and manage the online operations team • Supervise online order processing • Coordinate with logistics for delivery schedules • Resolve order or service-related issues • Monitor and report on KPIs • Implement continuous improvement initiatives • Ensure compliance with health and safety standards
Requirements
• Proven experience managing an online operations team • Strong leadership skills • Exceptional organisational skills • Ability to work under pressure • Excellent communication skills in English • Experience in e-commerce or Japanese food industry • Technical knowledge of e-commerce platforms • Understanding of Japanese language or culture is advantageous
Benefits
• 50% discount across our restaurants • 33% discount across our retail stores • Free staff meal on duty for restaurant and retail colleagues • 3% company contribution towards Now Pensions • Career development opportunities • Employee referral bonus scheme: £150 for regular, £300 for Manager • Paid day off for birthday • 1 extra day holiday after each year anniversary up to 5 years
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