Business Account Manager

July 5

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FlexiOffices

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Workspace Change Starts Here | Find your new office space to revitalise your business | London and UK

London • Serviced Office • Office Search • Office • Workspace

11 - 50

Description

• Build lasting relationships with businesses, understanding their needs and exceeding their expectations. • Lead the sales process, closing deals and achieving set targets. • Leverage your expertise to provide insightful consultations and give expert advice (full product training and support given). • Convert inbound enquiries within a 5-minute turnaround time as time is money! • Attempt to contact all enquiries promptly, striving to find alternative contact details when necessary. • Exceed individual and team targets. • Manage your own Accounts, gaining referrals and work on direct sales channels. • Represent the business with enthusiasm and professionalism and come up with innovative solutions to close the sale. • Successfully manage a large pipeline of opportunities with diligence and care, ensuring accurate contact levels and management of call backs • Build rapport with existing clientele and prospects to encourage repeat business and lasting relationships. • Aim to overachieve against target and KPI expectations as set by the company. • Complete feedback and update reports from office providers in a quick and timely manner • Ensure a good level of product knowledge of the flexible office sector (full training and support given, so previous experience not essential). • Attend viewings with clients. • Work in collaboration with other team members. • Attend set provider-led after-work events and participate in networking opportunities, always representing the company in a professional manner and acting as an ambassador of the company.

Requirements

• Able to work from CRM system • Keen level of organization skills and maintaining a daily schedule • Lead negotiations in a consultative way • Building relationships within the flexible office sector • Ownership of the whole sales process from lead > deal > aftercare • Ensure pipeline and daily tasks are managed effectively • Confirm viewings, make pre and post tour calls to both client and office provider • Achieve and exceed KPI's • Detail orientated qualification and build rapport, encouraging long standing relationships • Opportunity to completed viewing stage • Completed viewing to deal stage • Price comparison and advisory support after viewing stage • Account manage key accounts • Nurture existing clientele to encourage growth opportunities and repeat business • Exploring referral opportunities with every lead

Benefits

• Competitive salary • Be rewarded with additional uncapped commissions and incentives based on performance • 33 days annual leave (inc. of all Bank Holidays) • Access to on-site Gym • Fully paid training opportunities • Employee Assistance Programme • Season Ticket Loan • Regular socials, partner events and team get-togethers and trips • Enhanced pension package • Be part of a team that values growth, collaboration, and innovation.