Assistant Operations Manager
August 26
🏢 In-office - Bristol
Description
• Lead the operational delivery for EMED group and our DRT and SEND services in the southwest • Provide inspired leadership, developing and guiding the team • Improve performance through tight controls and building lasting relationships within local authorities
Requirements
• History of managing a special education transport operation • Knowledge of DPS route bidding, onboarding and the different medical/behavioural challenges for special education preferred • People leader and able to positively influence internal and external stakeholders • KPI driven, with a passion for improving and delivering on targets • Previous experience with building successful strategies, both short and long-term • Proactive, with excellent problem-solving capabilities • Ability to build strong, effective relationships with staff, clients and stakeholders at all levels • Excellent communication skills both written & verbal • Experience with managing Employee Relations issues in line with policies and procedures • Meticulously organised with a proven track record of successfully reaching deadlines • Experience with data analysis to improve operational processes
Benefits
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000 • 24/7 online/telephone GP Consultation and access to prescriptions • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody • Unlimited mental health consultations • Unlimited physiotherapy consultations • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury • Financial guidance re retirement planning, tax savings and state benefits • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event • Refer a Friend recruitment incentive scheme with financial rewards • The EMED foundation, to provide support to colleagues and our local communities • Paid holiday entitlement • Pension Scheme • Blue Light Card • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements • Flu vaccination ( through an internal campaign in Autumn/Winter)
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