DigitalGenius
AI Customer Service Automation Platform for eCommerce
Automation • Machine Learning • Natural Language Processing • Artificial Intelligence • Chat Bot
11 - 50
Content and Community Marketing Manager
August 24
🔄 Hybrid – London
DigitalGenius
AI Customer Service Automation Platform for eCommerce
Automation • Machine Learning • Natural Language Processing • Artificial Intelligence • Chat Bot
11 - 50
Description
• Shape, plan, execute and report on a content plan for the whole business • Work closely with the sales team to understand their content needs to create material for the full sales cycle • Build and nurture relationships with our customer champions, to form a strong community through content, events, social media, online groups and other methods • Write and publish enticing thought leadership content • Create engaging blogs, optimised for search engines, on a range of product and industry topics • Film and edit videos showcasing product features and other educational content • Help shape our customer stories and case study content • Design and draft newsletters for a range of segmented audiences • Produce and host virtual events featuring the DigitalGenius team, our customers and our partners • Craft social media posts for LinkedIn, and other channels • Write ad copy promoting your content and DigitalGenius • Bring creative ideas to the table and be willing and able to deliver them
Requirements
• 2+ years of experience in a marketing or content-creating role, either at an agency or in-house • Excellent copywriting abilities in English • Creative thinking, combined with an ability to execute • Ability to produce high quality content week in, week out • A self-starter able to work independently and within a team • An ability to execute on your own ideas, and follow instructions • Always looking to embrace new technologies and new challenges • Ambitious and motivated • Comfortable with the rapid, unpredictable nature of a tech start-up • Good time-management
Benefits
• Hybrid role, based in London with a minimum of two days in the office. • Competitive Salary • Annual Company Week Off (in addition to Vacation Policy) • Monthly Fitness Stipend
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