Community Manager

August 22

🔄 Hybrid – London

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Logo of 1000heads

1000heads

A Social Transformation™ Company

Word of Mouth • Social Media • Listening & Understanding • Engaging

51 - 200

💰 Private Equity Round on 2019-07

Description

• Highly creative copywriting that flexes for all things social and then sees that content through to its live home through publishing across social channels. • Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management. • Managing the day-to-day delivery of editorial calendars and creative campaigns. • Working directly with our creative studio to ideate and brief on engaging content to supercharge our organic social-first activations. • Consistently build solid relationships with our clients and use your entrepreneurial skills to identify business development opportunities. • Offering strategic thinking, creative spark, and commercial understanding to elevate existing plans. • Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment. • Supporting our insight team in delivering reports, performance tracking & trend analysis to clients, ensuring strategic optimisation improvements. • Supporting our Relationships team with identifying and activating influencers and content creators. • Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry.

Requirements

• 2+ years in a similar role working with brands that truly embrace social media. • Previous experience working at an agency that champions social-first communication is a strong advantage. • Excellent written and verbal communication skills; you should speak the language of the internet. • A strong appreciation (and minor obsession) with formats, trends and memes that make people stop and pay attention. • An expansive understanding of social media and the value it can offer to brands of all industries. • An eye for creative content, both written and visual, and knowledge of the nuances of social media formats - if you know your Reels from your TikTok, this job is for you. • Excellent organisational, time management & collaboration skills. • Ability to work under pressure when necessary while always keeping an eye on the finer details. • Experience and evidence of working with big collaborative teams where you can show you can manage expectations and hit deadlines. • Proficiency in using a wide variety of social platforms and tools to drive efficiency within the accounts we work. • Proficiency and experience in social publishing tools like Sprinklr, Opal, Hootsuite and Khoros. • Proficiency in Microsoft Office suite & similar (Word, Powerpoint, Excel) to a good standard. • Plus, the ability to think: • Creatively (capable of thinking differently and disruptively) • Strategically (able to analyse situations and see the big picture) • Intelligently (critical thinking that identifies gaps and fills them)

Benefits

• Additional holiday day for each year of service, up to 25 days • Additional festive shutdown period between Christmas and New Years period • Subsidised gym membership • Private Medical Cover • Company Pension Scheme • Personal development fund • Cycle to work scheme • Regular company socials/away days, free Monday breakfasts and Friday drinks • Flexible working, hybrid 1-2 days per week • Plus other cool perks

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