Site Reliability Engineering Manager

6 days ago

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ComplyAdvantage

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The leader in AI-driven fraud and anti-money laundering (AML) risk detection

AML KYC Solutions • Transaction Monitoring • PEPs and Sanctions Screening • Adverse Media

201 - 500

Description

• Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members • Create a positive environment where your team members thrive to deliver the best outcomes and innovations • Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies • Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions • Use your specific experience working with cloud systems to input into technical decision-making • Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers • Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards • The role reports to the Director of Infrastructure. You’ll be managing a team of DevOps Engineers focused on the provision and support of our DevOps and Observability suites for use across the organisation. These include our Grafana, Gitlab and Kubernetes-based CI/CD pipelines. Our CI/CD pipelines are built using Gitlab actions and are leveraging the latest technologies allowing us to provide great abstraction to the development teams supporting their custom deployment needs on Kubernetes. • ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Our production services are multi-cloud by design and are currently hosted in AWS and GCP. • We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git. • ArgoCD is our tool of choice for controlling our deployments, and paired with our istio mesh, allows us for advanced deployment patterns used by our development teams such a progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance. • Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines.

Requirements

• Have experience of managing and growing high performing engineering teams • Have experience with Kubernetes and Terraform • Have experience hosting microservices-based architectures • Have experience of working with cloud native architectures (AWS and GCP are preferred) • Have good communication and writing skills including experience writing technical documentation • Nice to haves: • Experience of working in a start-up/ scale-up environment • Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic • Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc

Benefits

• Equity participation in our innovative mission to combat financial crime • Unlimited Time Off Policy to promote work-life balance and well-being • We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships • Opportunities for collaboration and career development with smart, like-minded professionals • Annual learning budget to support professional growth • A home office budget to support working from home • Enhanced parental leave and childcare benefits • Life insurance and medical coverage through Vitality, including pre-existing conditions • Pension contribution through The People's Pension