Senior Sales Operations Manager

September 6

🏢 In-office - London

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Logo of commercetools

commercetools

Ranked a Leader in Digital Commerce by the Big 3 Analyst Firms

-

đź’° Series C on 2021-09

Description

• Continuously analyze and evaluate existing operational processes to identify opportunities for improvement, optimizing efficiency and effectiveness through data-driven decision-making and innovative problem-solving • Act as a strategic partner to front-line leadership, providing insights and guidance to align operational objectives with organizational goals, while fostering collaboration and driving initiatives that enhance performance and achieve key business outcomes • Serve as the primary point of escalation and liaison between teams, facilitating issue resolution, promoting cross-functional collaboration, and ensuring seamless communication to drive effective problem-solving and maintain operational continuity • Support strategic projects and initiatives, including forecasting, account planning, reporting, training programs, and other operational functions, to drive business growth, improve efficiency, and ensure successful execution of key objectives • Act as an ad-hoc resource for managing strategic operational projects aimed at scaling and modernizing the organization, delivering innovative solutions that align with long-term business objectives and drive sustainable growth

Requirements

• 8+ years of sales operations, revenue operations or related experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model • Advanced skills in Google Sheets or MS Excel are essential, including advanced formulas, conditional formatting, pivot tables, and charting. Skills with VBA or macros are not required • Salesforce.com experience, specifically with creating reports and dashboards, championing data quality, and opportunity hygiene • Demonstrated ability to consistently aim for excellence while effectively managing projects, ensuring high-quality outcomes and timely delivery

Benefits

• Remote Work: Up to 60 days/year from a country different from your base country • Open Learning & Development Budget • ct Academy: Regular internal training sessions • Flexibility: Morning person or night owl? We believe in outcome and motivated employees • Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

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