Portfolio lettings administrator

July 31

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Cluttons

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Make more of your property

Property management • Property investment • Commercial property • Residential property agency • London estate agency

201 - 500

💰 Venture Round on 2017-05

Description

• Provide administrative support to the Property Managers in the portfolio team across circa 300 tenancies • The Portfolio Lettings Administrator involves providing a wide range of support functions for the team, including liaising with the team to progress tenancies, dealing with renewals, speaking to landlords and tenants as well as dealing with a third parties

Requirements

• Draw up tenancy agreements, contracts, and relevant Lettings Administration • Maintain the computerised property records system • Build relationships with landlords and tenants • Raise invoices as required • Be a first approver for service partner invoices and disputing/investigating these where required • Provide general administrative support to managers and team • Book EPC’s, EICR’s, check-in inventories, gas safety’s and cleans as necessary • Complete ‘right to rent’ checks • Carry out referencing checks on tenants • Prepare section 21, 8, 48 notices with prescribed information for review by property manager as and when required • Deliver excellent customer service and communication • Build trusted relationships with colleagues, clients, tenants and service partners • Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole • Must have some property management experience in a similar role • Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries • Ability to prioritise workload and work effectively in a high-pressured environment • Ability to deal with difficult situations • Ability to work under pressure • Close attention to detail • A proficiency in the use of MS Office including Outlook, Word, and Excel • Strong administrative skills • Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels • Working on own initiative without close supervision and as part of a team • Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes

Benefits

• Hybrid working - to give you the flexibility you need • Holidays: 25 days increasing in line with length of service to a maximum of 30 days • Enhanced auto enrolment pension scheme - to help you save for the future • Life assurance - to protect your loved ones should the worst happen • Interest free season ticket loans • Cycle to work scheme - discounted bicycles • Flu and eye care vouchers - to keep you healthy • Employee Assistance Programme - 24/7 health & wellbeing support • Help@Hand Remote GP app - to give you and your family access to medical experts quickly • Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more • Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more • Purchasing up to 5 days additional holiday • Discounted gym membership • Discounted dental insurance • Discounted private medical insurance • Discounted critical health insurance and more