Junior Account Manager

July 25

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carwow

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The ultimate car buying and selling experience

New Cars • Car Reviews • Car Chooser • Car Buying • Car Sales

201 - 500

💰 Venture Round on 2022-04

Description

• Growing engagement and share of wallet from your portfolio of dealer partners by building strong relationships and demonstrating platform value • Becoming a credible source of knowledge on vehicle acquisition, how our platform fits in today's marketplace and how to position our product with your dealer partners • Reporting internally on engagement and retention, changes to your portfolio’s performance and any market relevant information e.g. stock demand • Look after a large portfolio of smaller dealers, dealing with their inbound queries and requests and understanding how you can best help care for their platform needs • Be aware of potential churn or lapses in performance, and respond proactively

Requirements

• Strong communication skills are essential. Relationship building is a key part of this role • Activity focussed - this role will involve high levels of telephone and email communication • Consultative and creative approach to problem solving and collaborative with other departments internally to solve problems • Proactive and goal orientated; you won’t be micromanaged but you will need to work autonomously to impact your own results - to do this you will have to be relentless in your approach • Have basic skills in manipulating data in excel/gsheets and drawing relevant insights from which you can define relevant actions • Be able to clearly document and store updates with our Salesforce system - if you haven’t used Salesforce before though don’t worry - we can teach you what you need to know • Experience in the automotive space is a plus but not essential, we are more interested in the the behaviours, mindset and approach of a candidate than category experience • Ability to objection handle and manage challenging conversations with clients where necessary

Benefits

• Hybrid working that works around you • Competitive salary to fund that dream holiday to Bali • Matched pension contributions for a peaceful retirement • Share options - when we thrive, so do you! • Vitality Private Healthcare, for peace of mind, plus eyecare vouchers • Life Assurance for (even more) peace of mind • Monthly coaching sessions with Spill - our mental wellbeing partner • Enhanced holiday package, plus bank holidays • 28 days annual leave • 1 day for your wedding • 1 day off when you move house - because moving’s hard enough without work! • On your third year anniversary, you get 30 days of annual leave per year • On your tenth year anniversary, you get 35 days of annual leave per year • Option to buy 3 extra days of holiday per year • Work from abroad for a month (due to popular demand, this offer excludes the moon). • Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies • Bubble childcare support and discounted nanny fees for the little ones • The latest tech (Macbook or Surface) to power your gif-sending talents • Up to £500/€550 home office allowance for that massage chair you’ve been talking about • A generous learning and development budget to help you master your craft • Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for • Refer a friend, get paid. Repeat for infinite money • Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch