Account Manager (UK)

July 9

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Attentive

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The most comprehensive text message marketing solution.

Marketing Automation • Growth Marketing • Retention Marketing

1001 - 5000

Description

• As an Account Manager at Attentive, you will be instrumental in driving customer retention by managing the expansion of Attentive’s EMEA Mid-Market customer base • You are the point person for partnering with Client Strategy on account planning, uncovering expansion and upsell opportunities for our EMEA clients • You have the ability to view customer health holistically and seek new opportunities within a current account • You pride yourself in establishing long-term relationships and being the customer’s trusted advisor

Requirements

• 1-2+ years of experience in a closing sales role; Renewals Management, Account Management, Account Executive or as an outside sales person • Experience working in a SaaS, MarTech, AdTech or startup preferred • Experience working at an email service provider preferred • Ability to manage high volume of accounts • Demonstrated strong competency around objection handling and creating alignment around product price/value • Analytical account development strategy, using data to find opportunities and prove value • Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close independently • Experience managing the sales cycle across Salesforce.com or other CRM • Entrepreneurial mindset and desire to define processes and build strategy • Demonstrated experience consistently meeting and exceeding quota, with referencesEmail sales experience nice to have • Willing to come into the UK office on Tuesdays and Thursdays

Benefits

• Drive expansion conversations to close with Attentive’s Mid-Market customers • Provide timely and accurate weekly forecasts • Steer pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts • Identify and pursue strategic opportunities for growth within the accounts • Prepare and present data and trends to customers on usage and engagement of Attentive platform • Manage customer inquiries related to commercial aspects of their Attentive agreement • Partnering cross-functionally with Client Strategy, Deal Enablement, Legal, Finance and other internal teams