Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.
Fashion • Activewear • Wellness • Mind Body • Lifestyle
May 7
🏢 In-office - London
Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.
Fashion • Activewear • Wellness • Mind Body • Lifestyle
• The Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. • Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. • This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. • The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. • Key Job Responsibilities: Impacts the business and store environment in a positive manner aligning with store leadership and company goals. • Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency • Ensure engagement with customers and provide a friendly and easy to shop environment • Continue to build the client relationship daily with our customers • In partnership with the leadership team, analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed • Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor • Confidently introduce all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details • Leverage company tools, incentives, and strategies to support meeting store goal • Resolve client needs quickly & effectively ensuring customer satisfaction • Educate guests and staff on our product, community, and culture • Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership • Assist in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence • Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure • Support other areas of the business, including Sales and Cashier, as needed
• Preferred prior work experience in a client-centric, sales environment • Passion for customer service and delivering exceptional experiences • Self-motivated with a desire to achieve results and excel individually, and as a team • Fosters genuine connection through empathy, compassion, integrity and building trusting relationships • Proof of right to live and work in the UK
• Part-Time associates are expected to work up to 29 hours per week • Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change.
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