Sales Engineer

August 15

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UpGuard

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We're on a mission to protect the world's data.

IT Management • Cyber Insurance • Third Party Risk • Cyber Resilience • Cyber Risk

51 - 200

Description

• As part of the Revenue Operations team, your goals will be to build, implement, and iterate on processes to support and scale the Sales function to achieve revenue targets • You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following: • Support prospects during trials/proof of concepts (POC) of the platform • Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements • Be the technical point of contact for any support queries during the trial process • Assist with customer security assessments, RFPs, and business cases as required • Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them

Requirements

• At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company • A solutions-driven problem solver who is innately curious and seeks to understand WHY • Proven ability to deliver product demonstrations and deliver presentations to customers • Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process • A high degree of technical aptitude and an intrinsic willingness to learn • Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements

Benefits

• Rapidly growing user base: Work directly with some of the world’s largest, fastest-growing, and most innovative companies • Interesting problems, at scale: Deeply explore the ever-evolving world of cybersecurity, with a platform processing billions of data points daily • Learn from industry-leading experts: Our security research has been featured in The New York Times, The New Yorker, The Washington Post, TechCrunch, Bloomberg, Gizmodo, Engadget, Forbes, ZDNet, and The Guardian • Impact: See the impact of your work on a daily basis, with data and impact available on dashboards you have access to • Generous compensation: The salary range for this role is between $70,000 and $90,000. You'll also receive a quarterly bonus that will range depending on the team's success. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. • Great perks: Health, dental, and vision insurance, 401k, monthly wellness and grocery subsidies, WFH set-up allowance, generous learning and development budget