Your Conversational AI & Automation Platform for your contact center and sales organization.
Speech Recognition • Voice Biometrics • Enterprise Mobility • Digital Assistant • Customer Experience
April 5
🔄 Hybrid – Nottingham
Your Conversational AI & Automation Platform for your contact center and sales organization.
Speech Recognition • Voice Biometrics • Enterprise Mobility • Digital Assistant • Customer Experience
• Input into initial feature/project scoping and effort estimation. • Identify and automate existing/new test scripts. • Create/update automation documentation and processes. • Troubleshoot automated processes. • Contribute to the Continuous Integration pipeline. • Collaborating with the Dev team from a testability perspective. • Keep automation test documentation up to date. • Document defects found and retest/review any resolutions. • Assist support and project office in functional/configuration clarifications. • Reproduce customer failures where necessary. • Champion Uniphore’s core values in the business.
• Strong background in and/or at least 4+ years in Automation in C#. • Automated QA processes in agile development environments. • 3 years’ work experience of at least one of API automation (in C#), Web driver, JMeter, Postman. • Good time management and the ability to manage multiple tasks and workflows. • Strong working knowledge of testing fundamentals such as TDD & BDD. • Structured and precise approach to testing and documenting results. • Excellent communication skills, both written and verbal. • Ability to perform well in a fast-paced environment and be an effective problem solver. • Excellent time management skills with the ability to prioritize workload and work well under pressure. • An innovative, self-starter who is self-motivated and confident with excellent commercial acumen. Desirable: • Bachelor' s Degree in a related field is desirable. • ISEB/ISTQB Foundation. • DevOps experience • Linux, Kubernetes • Continuous Integration
• Access to LinkedIn Learning • Global Wellness Program – Wellness for you • Global Reward Platform - U Rock • Hybrid work culture • Equity and stock grants • Uniphore Annual Bonus Scheme • Competitive annual leave and flexible working arrangements • Health cash back program
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