ThousandEyes (part of Cisco)
Empowering businesses to see, understand and improve connected experiences everywhere.
Internet Intelligence • Network Intelligence • Internet Outages • Network Outages
501 - 1000
Senior Manager, Product Design
September 5
🏢 In-office - London
ThousandEyes (part of Cisco)
Empowering businesses to see, understand and improve connected experiences everywhere.
Internet Intelligence • Network Intelligence • Internet Outages • Network Outages
501 - 1000
Description
•Lead, manage & grow a team of designers along with owning design projects from conception to delivery. •Scope, staff and run both strategic and tactical work, always looking left-to-right and bringing others along. •Partner with PM and Dev to define processes that increase velocity without sacrificing quality. •Hire, mentor and be responsible for the growth and development of designers within the team organization. •Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross functional teams. •Simplify complexities around data visualization, helping our users get actionable insights seamlessly. •Iterate based on feedback from a broad range of team members, users, and subject matter experts. Give and receive feedback in regular reviews and critiques with designers. •Build a thorough understanding of the technology and influence the product strategy. •Guide your team to conduct and synthesize user research and help them build a deep understanding of our users and address usability issues. •Drive design decisions based on data from user metrics as well as qualitative interviews. •Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company. Build consensus and balance different priorities while dealing with ambiguity. •Initiate ideas and solutions beyond the product roadmap to improve the overall experience for our users.
Requirements
•9+ years of product design experience, ideally with demonstrated success in enterprise/SaaS software products. 3+ years of experience building, growing & managing teams. •Experience and/or passion for working with data visualization •Have a strong portfolio that showcases your design work •Can articulate the reasoning behind your design decisions •Can think through user problems while understanding technical constraints •Self-learner with aptitude for understanding complex, technical concepts •Experience conducting and participating user research activities
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