Community Manager (1st party IP)

2 days ago

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Team17 Digital

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Developer and independent games label. Talk to us about in-house vacancies or publishing opportunities.

Digital Game Publishers • PC, Mobile (iOS/Android) and Console • Indie Games Development • Cross Platform Games Development and Launch • Digital Marketing

201 - 500

Description

• Grow, improve and influence Player Experience with one of Team17’s flagship Live Service 1st Party game titles. • Looking for an experienced Community Manager to lead and implement the community and influencer strategy. • Nurture and grow the community and lead the relationship with key influencers across multiple platforms and touchpoints. • Key point of contact for the community and influencers on the assigned IP. • Create and deploy a robust and engaging social media content calendar for the title. • Develop and manage the community strategy for assigned 1st Party IP. • Collect, evaluate, and disseminate community feedback to stakeholders. • Act as an ambassador for the title internally and online. • Develop engaging community specific content and keep the community engaged about the game. • Work closely with the Franchise Director to ensure alignment with stakeholders.

Requirements

• Proven experience as a Community / Influencer Manager on a successful Live Service Game IP. • Track record of setting community strategy and delivering against it with successful results. • Demonstratable success in turning negative sentiment into positive and ability to effectively manage a crisis situation. • Calm and professional communication style with experience of communicating at all levels with confidence. • Resilient personality through experience of managing a challenging community. • Solution focused mindset. • Creative with experience of knowing how to optimise content for different platforms and audiences. • Experience of working across multiple gamer-centric platforms, including Steam, Discord, and Reddit • Ability to monitor trends and take advantage of new emerging channels and platforms • Ability to prioritise tasks and work through issues, dealing with those with the biggest impact first and foremost. • Understanding of server hosting (bonus) • Working knowledge of Adobe products for image and video editing.

Benefits

• Bonus Scheme • Pension 8% matched • 25 days holiday • Private medical insurance, including pre-existing conditions • Reduced Dental scheme. • Free £1000 in shares upon joining – these take 3 years to vest • Share save scheme • 4x life insurance • Console loans up to £500 • Subsidised gym membership