Stef & Philips
A leading provider of vital accommodation & services in the UK, dedicated to tackling the challenge of homelessness.
Community services • Social housing
51 - 200
Housing Administrator & Scheduler
June 5
🏢 In-office - London
Stef & Philips
A leading provider of vital accommodation & services in the UK, dedicated to tackling the challenge of homelessness.
Community services • Social housing
51 - 200
Description
• The prime objective of the role is to co-ordinate the day-to-day activities of our team of 15 housing officers. This includes scheduling property visits, and due to our focus on temporary accommodation and the needs of our services users, these visits will often need to be rearranged, sometimes at short notice. • The role also provides broader administrative support to the team and the head of housing. The successful candidate will be very experienced in managing the diaries of several team members in a fast-paced and dynamic environment.
Requirements
• Strong administration, organisational, prioritisation, and attention to detail skills • Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries • Empathy, able to relate to the challenges faced by our service users and field based housing officers • Strong problem solver • Resilient, able to remain calm even under pressure • Highly proficient in the use of MS Office including Outlook, Word, & Excel, and ideally with experience of using CRM systems such as Salesforce • Working on own initiative without close supervision and as part of a team • Working flexibly in responding to the varying demands of the role to achieve agreed outcomes
Benefits
• 23 days leave, plus bank holidays • Additional holiday days for long service – up to 28 days • Celebration of tenure 3 years £500 5 years £1000 10 years £5000 • Private health insurance with Vitality • Birthday off • One well-being day off per year • Maternity/Paternity Pay • Pension scheme increase – after 2 years • Mental health & wellbeing training through the charity Mind • Professional Emergency First Aid at work training • £500 referral scheme for staff who refer a new employee, paid upon passing probation • Company payday lunch • Daily Fresh fruit • Diversity & Inclusion
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