Project Manager

2 days ago

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Ravelin Technology

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Make smarter decisions on fraud and payments

Fraud detection • Chargeback prevention • Machine Learning • Artificial Intelligence • Payments

51 - 200

Description

• We are looking for a Project Manager to join the Ravelin team, who will be focused on supporting the technical onboarding and integration of new clients. • Lead the technical and business integrations with clients. • Deliver operational excellence. • Work with multiple technology platforms, i.e. mobile apps, web. • Regularly contribute to internal product and technical discussions with an informed opinion. • Ensure excellent time management and setting own and client’s work goals. • Ensure all internal post-sale due-diligence processes are completed before the project commences. • Chair all client facing project meetings, including project kick-off, technical discussions, project go-lives and post-project reviews. • Develop strong day to day working relationships with clients. • Maintain all project documentation. • Ensure best practices/processes are followed in order to create quality integrations. • Attend client meetings both virtually and in person to build relationships as required. • Provide an excellent introduction and handover to operational teams.

Requirements

• Around 2 years experience as a project manager or in an Integrations role. • Experience managing a project to completion • Some exposure to technically complex products or solutions, and related integrations. • Bring the energy and enthusiasm that is needed to bring together external and internal parties • Have exceptional communication skills – both internally and client facing • Be authoritative and efficient; ability to direct and lead others confidently and have tough conversations with our team and our clients, where appropriate • Analytical with great attention to detail • Pragmatic problem solver and solutions oriented • Be commercially-savvy

Benefits

• Flexible working hours, hybrid working model, office in Old Street and a £500 home office budget • Share options • 25 days holiday + bank holidays + extra day off per year of service (up to 5) + 1 extra day off for cultural reasons • Private Healthcare through Bupa • Company pension scheme • Extra Monthly company-wide days off - the Wellbeing & Learning Days • £1000 annual wellbeing budget to spend through Heka • Mental health support through Spill • Enhanced parental benefits • Company socials, team social and budget for microsocials that anyone can organise for any event • Ravelin Gives Back (RGB) - monthly charitable donations and regular volunteering opportunities • Fortnightly team lunches with a randomised group of people from across the company, virtually (via Deliveroo) or in-person • Weekly board game nights • Cycle to work scheme