Content Moderator
5 days ago
🏡 Remote – Anywhere in the UK
Description
• Reviewing content flagged as requiring human moderation to assess category and risk levels • Providing human insight and quality assurance to automated assessments of safeguarding content • Collaborating with colleagues as necessary to resolve content reviews as a team where necessary • Escalating reviews to supervisors when deemed necessary • Calling school Designated Safeguarding Leads (DSLs) when required to advise of high-risk activity • Providing proactive feedback on any emerging trends • Working in a fast paced environment
Requirements
• A good understanding of English • Very IT literate with a good knowledge of social media, online games & apps used by young people • Familiarity with online culture and norms • Quick decision-making skills • An ability to remain calm and empathetic when under pressure or dealing with difficult situations • A strong work ethic and ability to stay focused for extended periods • Excellent customer, interpersonal, and communication skills (verbal, literacy, numeracy) • Strong team player with the ability to work on own initiatives with creative ability to solve problems • Ability to work in a fast paced environment. • Previous web / content moderating experience (Desirable) • Previous experience of working with vulnerable situations (Desirable)
Benefits
• Employee share scheme • Enhanced holiday & family leave • Tech Allowance • ... and much more
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