Strategic Account Director

May 17

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Plusgrade

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Plusgrade is the ancillary revenue powerhouse for the global travel industry.

Revenue upgrade platform for the airline industry • Merchandising • Ancillary Revenue • Upsell • Ancillary Revenue Powerhouse

51 - 200

💰 $5.2M Grant on 2022-11

Description

• Responsible for managing a portfolio of our strategic partners, supporting them to develop and execute strategic growth plans • Trusted advisor, proactively identifying partners' needs and opportunities, tailoring solutions that deliver measurable results • Own and manage strategic accounts, exceed revenue targets, and drive deeper engagement • Build and develop strategic account plans to achieve partners' business goals and objectives • Orchestrate execution of account plans with alignment with other stakeholders • Build strong, long-term relationships with key decision-makers, become a valuable advisor and champion for their success • Negotiate and close on contract renewals, secure contract renewals, leveraging deep understanding of partner's needs and value proposition • Collaborate cross-functionally with internal teams to ensure seamless experiences and drive successful outcomes • Analyze data, track key metrics and KPIs, provide insights and recommendations to optimize client engagement and maximize value • Identify and proactively address partner needs, stay ahead of the curve, anticipate challenges and opportunities, provide strategic solutions

Requirements

• 10+ years of experience in account management, ideally with a focus on strategic accounts • Proven track record of exceeding revenue targets and driving significant account growth • Deep understanding of sales cycles and the ability to navigate high-level stakeholder relationships • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights • Exceptional communication and interpersonal skills, with the ability to build trust and influence at all levels • Strategic thinking and a consultative approach, with the ability to tailor solutions to unique client needs • A passion for exceeding expectations and a relentless drive to win

Benefits

• RRSP/401(k) Matching • Comprehensive Health Plans • Flexible Paid Time Off • Travel Experience Credit • Annual Wellness Credit • Team Events and Monthly Lunches • Home Office/Commuter Credit • Work From Anywhere Program • Parental Leave Top Up • Adventure Pass