Senior Site Reliability Engineer

May 10

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Planet DDS

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Unleashing dentists and their staff to focus on patient care.

Cloud Based Dental Practice Management System • Dental Revenue Cycle Management • Dental Paperless Office • Mobile Dentistry • Dental Patient Communication

201 - 500

Description

• Develop architecture, strategy and implementations to enhance Observability and Reliability. • Perform deep dives into systemic and latent reliability issues, incident management, problem management. • Identify and implement process improvements of MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve). • Participate in all aspects of incident management including awareness, remediation, retrospective analysis. • Advocate for significant new features and actively affect change.

Requirements

• 6+ years of experience operating and troubleshooting Azure App Services, Azure Functions, Azure Logic Apps, Azure SQL, Azure Storage, Application Insights, Azure Redis, VNets and Azure App Gateway. • 6+ years of experience with Reliability concepts to ensure high performance and high service availability. • 6+ years of experience with Observability across multiple domains (APM, Infrastructure, Synthetics, Logs, etc...) within cloud and on-premise environments using Datadog, Azure Monitor and Application Insights. • 6+ years of experience with Production operations including 24x7 on-call support. • 6+ or more years in hands on technical roles (such as site reliability engineer, software engineer, DevOps engineer, infrastructure engineer). • 2+ years of experience leading an SRE team. • Experience with infrastructure management across multiple cloud and on-premise environments using tools such as Terraform, Bicep, PowerShell, Ansible. • Strong collaboration and communication skills in a hybrid environment.