Ohme
An intelligent way to charge ⚡🚘 Ohme finds the best charging times & prices for you, making your EV ultra-sustainable.
11 - 50
Customer Success Executive
April 27
🔄 Hybrid – London
Ohme
An intelligent way to charge ⚡🚘 Ohme finds the best charging times & prices for you, making your EV ultra-sustainable.
11 - 50
Description
• Support customers through Ohme’s installation process • Liaise with technical team and third-party installers to resolve queries • Ensure excellent service standards and high customer satisfaction • Take inbound phone calls and respond to email inquiries
Requirements
• Minimum 2 years experience working in a customer support role • Have worked with a CRM system such as Zendesk, Freshdesk, Intercom etc. • Experience dealing with technical queries and products • Experience working to and meeting support related KPIs
Benefits
• Competitive salary and discretionary bonus • Private Health Insurance • Aegon Pension Scheme • Life Assurance Scheme with death in service benefit of 4x salary • Income Protection Scheme for long term illness • Ride to Work Scheme • Payroll Giving Scheme • Season Ticket Loan to spread cost of travel over 12 months
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