BizOps Energy Specialist
May 29
🔄 Hybrid – Leicester
Description
• Handle phone calls and provide exceptional customer service • Manage emails and ensure all queries are resolved promptly • Handle complaints and win back customers' trust • Work on billing, account maintenance, and resolving issues • Upskill in different tariffs and learn about government schemes • Ability to suggest and implement improvements for business customers • Regular exposure to the commercial team for growth opportunities
Requirements
• Excited to help customers • Open minded and proactive in suggesting solutions • Approachable and team player • Dedicated to sustainability and fighting climate change • Committed to improving customer experience • Strong work ethic for fast-paced environment
Benefits
• Opportunity to upskill in different industry knowledge • Exposure to various domains like data, marketing/comms, product, commercial, pricing • Chance to work on projects and prove yourself • Career growth opportunities • Start-up environment with a growing team
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