Senior Product Manager - Servicing

August 23

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OakNorth

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The creator of the ON Credit Intelligence Suite - proven cloud software transforming commercial lending.

501 - 1000

Description

• Contribute to product strategy and drive the product roadmap – own, manage, and make recommendations for a product roadmap that reflects the needs of our internal customers, so that they can effectively support our external customers • Become a subject matter expert – be the go-to person in your product area for Product and internal stakeholders. Understand the broader market, competitor landscape, and emerging trends to identify gaps and opportunities • Deliver business outcomes - establish Objectives and Key Results (OKRs) for your product area that drive tangible product outcomes and track your team's progress against them • Build relationships and collaborate – within the immediate team, between functions, and across the whole organisation • Solve complex problems – be able to clearly define the problem from various aspects (customer, commercial, technology, and internal users) and define deliverables to solve the problem • Perform user discovery - gather insights through interviews, workshops and feedback sessions to improve products continuously. • Prioritize and deploy these activities to understand users wants, needs, and pain points • Work closely with Engineering/Design – work with engineers and designers to define and deliver solutions that solve user problems • Continually strive to make your product better!

Requirements

• Have experience shipping successful, user-centric digital products in a fast-growing company • Be data-driven, passionate about metrics, and intellectually honest about how your product is performing • Ideally have experience working on internal tools and working with internal users, or if not, be able to articulate how you would leverage your experience to this new challenge • Balance innovative thinking with the ability to earn trust across the broader organisation by delivering business outcomes • Possess exceptional written and verbal communication skills with an ability to distil a complex topic in a simple, easy-to-understand recommendation for stakeholders in distinct functions to you • Demonstrate strong presentation and storytelling skills with an ability to take people on a journey from the very beginning • Have significant independence/ownership for your product area • Want to succeed in an environment where change and momentum are part of our culture and what has made us successful