A new kind of money transfer for Africans worldwide. Join the movement and start using NALA #BuildOurAfrica
Financial Inclusion • Digital Financial Services • Mobile Money • Fintech
August 6
🔄 Hybrid – London
A new kind of money transfer for Africans worldwide. Join the movement and start using NALA #BuildOurAfrica
Financial Inclusion • Digital Financial Services • Mobile Money • Fintech
• Oversee the day-to-day management of IT systems, including servers, networks, and endpoints, ensuring optimal performance and security. • Implement and maintain cybersecurity measures in alignment with ISO 20001 standards and contribute to security and compliance strategies, with familiarity in ISO 27001. • Lead IT projects from inception to delivery, ensuring alignment with budget and strategic objectives. • Manage IT inventory, procurement, and lifecycle replacement schedules. • Enhance processes related to employee onboarding, IT task throughput, and device management. • Provide support for queries related to computer systems, software, and hardware for both office-based and remote teams. • Perform administrative tasks including user creation, managing group policies, and handling computer accounts. • Develop and implement automation solutions to streamline IT processes, including onboarding and asset management. • Administer and support critical tools such as Slack, Jira, Jump Cloud/MDM, MS Defender/EDR, and Asset Management systems (Asset Panda). • Resolve IT issues to minimize disruption to business operations and maintain high-quality IT service standards. • Document IT processes and best practices, and create training materials for team members. • Collaborate with stakeholders to align IT strategies with company goals and stay updated with technology trends.
• 5+ years of extensive experience in systems administration, ideally in a fast-paced startup or high-growth environment. • Hands-on experience with Slack, Jira, Jump Cloud/MDM, MS Defender/EDR, and Asset Management systems (Asset Panda). • Proven ability to create and implement automation solutions to streamline IT processes. • Strong understanding of IT infrastructure, including servers, networks, and endpoints, with in-depth knowledge of cybersecurity practices and standards, including ISO 20001. • Strong project management skills with experience managing IT projects from inception to delivery. • Excellent verbal and written communication skills in English, with the ability to explain technical concepts to non-technical users. • Experience working as a sole IT resource is advantageous but not required.
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