Helping the public sector deliver world-class digital, data and technology services that make life better for everyone.
Test Driven Development • Continuous Delivery • Devops • Agile Transformation • Agile
June 1
🔄 Hybrid – London
Helping the public sector deliver world-class digital, data and technology services that make life better for everyone.
Test Driven Development • Continuous Delivery • Devops • Agile Transformation • Agile
• As Senior Application Support Engineer at Made Tech you will work collaboratively within Managed service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well as continuously improving both digital services and service operations using DevSecOps practices and data-driven user analytics. • Operating within a shared service environment, you will maintain a range of digital services, data services and platform offerings. You will maintain application management procedures and documentation and manage application enhancements through live operation. You will also advise on security, licensing, maintenance and disaster recovery needs.
• Experience of common IT Service Management tooling such as ServiceNow, ZenDesk, PagerDuty and/or JIRA Service Desk • Experience of working with agile methodologies and agile ways of working • Experience of ITIL methodologies and terminology • Experience of tiered and/or swarm models of incident management • Experience with AWS cloud technologies, Javascript and Java experience • Experienced and familiar with IaC (Infrastructure as Code) such as Terraform • Skilled at cross functional working
• 30 days Holiday • Flexible Working Hours • Flexible Parental Leave • Remote Working • Paid counselling
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