Senior User Researcher

2 days ago

🔄 Hybrid – London

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Logo of Lyst

Lyst

Your career in fashion technology starts here

Ecommerce • Fashion Data • Fashion Retail • Software Engineering • Product

51 - 200

Description

•Lead and shape customer strategy, informing product roadmap and ensuring exceptional user experiences. •Engage with and innovate in a range of research techniques, from quantitative analysis to user interviews. •Develop and implement research strategies, providing guidance to Design Organisation and collaborators. •Establish and maintain research best practices, ensuring high-quality outputs across all projects. •Translate complex research findings into actionable insights for various stakeholders. •Contribute to the broader UX community through thought leadership and knowledge sharing.

Requirements

•Have extensive experience in user research, with a proven track record of impact in product development. •Possess deep expertise in a wide range of research methodologies and their practical applications. •Demonstrate strong strategic thinking, able to connect user needs with business objectives and product strategy. •Excel at synthesizing complex data sets and communicating insights to diverse audiences. •Demonstrated ability to influence and guide non-research teams in adopting user-centric approaches. •Are adept at stakeholder management and can influence decision-making at all levels of the organization. •Champion user-centered design principles and can advocate for them effectively across different departments. •Thrive in collaborative, fast-paced environments and can adapt to changing priorities. •Continuously seek to innovate and improve research practices.

Benefits

•We come into the office between 2-4 days a week and we're always in on Tuesdays and Thursdays. •In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. •This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. •We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. •Our healthcare provider is Vitality. •We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. •Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. •Employees can make a saving on their eye test and glasses through our chosen provider. •Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them. •Employees can apply for an interest free season ticket loan to support your travel to work. •Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials.

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