Senior CSM/Financial Analyst (French Speaking) - B2B SaaS Fintech

June 4

🔄 Hybrid – London

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Landytech

Your investment management command centre

Investment Reporting • Risk Analytics • Fintech • Risk Management • Portfolio Analytics

51 - 200

💰 Series B on 2023-02

Description

• Monitoring and ensuring successful onboarding of new clients from implementation to everyday use of the platform, liaising with the Implementations, Product, and Data Teams • In-depth understanding of investment products and confidently speaking about various products’ performance and analytics on the platform • Identifying issues on the platform, communicating with relevant technical departments • Drawing conclusions from clients’ feedback for product utilization and customer experience • Being part of a new and growing team, making an impact on customer satisfaction • Actively engaging with clients and championing for new/partner opportunities

Requirements

• Bachelor's degree in Business, Finance, Economics, Accounting or a related field • 4-7 years of experience in doing technical analyses of financial products, or consultative account management of financial products with tech analysis • Strong Excel and financial analyses skills • Experience working in wealth/asset management or consulting for FS related businesses • Strong project management, retention, and cross-sell skills • Great listener anticipating clients' needs • Excellent at building relationships and influencing key partner stakeholders • Fluent/native in both English and French, any other European language is a plus

Benefits

• Hybrid style of work/WFH allowed depending on role • Competitive salary & stock options package • Private medical insurance with Bupa for you and your family members • Pension Plan with NEST • Cycle to Work Scheme and gym allowance • Office food & drinks, regular socials

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