Junior Campaign Manager

2 days ago

🔄 Hybrid – London

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Logo of Inspired Thinking Group (ITG)

Inspired Thinking Group (ITG)

ITG are the halo content partner to leading businesses around the world$1. .$1

1001 - 5000

Description

• You will be responsible for delivering email campaigns for multiple clients across multiple platforms in a fast-paced working environment, so experience with email marketing campaigns and technology, would be preferable. • You will be working in a deployment team that will take care of HTML build of email campaigns, QC procedures and testing and full deployment. • You will work in collaboration with the Studio, eCRM Production and the Client Services teams to ensure all email campaigns meet the high standard that we work with and go through the full quality control process before deploying to the desired customer base. • Proactively liaise with the Account team for each client and solve client issues as needed. • End-to-end management of campaigns and projects, from initial concept to deployment. • Day-to-day customer relationship management – internal and clients directly. • Improve performance and efficiencies through reporting and optimisation. • Construct detailed reports to analyse performance and sales data to help identify areas of growth on the client account. • Liaise between the design team, data team, developers and client team, completing briefs for each department. • Ensuring all deadlines are met for each stage of a project and campaign. • To understand creative and technical components of online marketing. • Understanding of CRM platform technology. • You will gain an excellent understanding of response driven email marketing.

Requirements

• First and foremost, you should be customer centric. Our people go above and beyond to deliver exceptional customer service, every time. • Experience with CRM processing, and systems is preferable. • You won’t be micromanaged here, the ability to manage your own time and deliver quality and accuracy, with speed is essential. • Demonstrate ability to manage client expectations and to pro-actively resolve client issues when they occur. • Experience within a marketing agency is ideal. • Show us an ability to understand and appreciate creative and technical components of online marketing. • Relevant computer skills – proficient in using Microsoft Office tools, Word, PowerPoint, Excel. • Flexible and able to work in a fast paced, hard-working environment and demonstrate commitment to role and to drive development. • Email marketing and digital experience would be preferable. • An analytical mind, you can show you have an understanding of data.

Benefits

• 25 days’ holiday + bank holidays • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing. • Pension Scheme – helping you save towards your retirement home in the sun! • Corporate Medical Cash Plan – claim back the cost of your medical treatments. • Smart Working Options – spend up to 40% of your working week from home. • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy. • Cycle to Work Scheme – save on the cost of biking to work. • Monthly Employee Awards - Employee of the Month programme with £250 bonus • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process! • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in. • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

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