It's time to reimagine health.
Contract sales teams • Customer service reps • Medical Science Liaison Officers • Remote detailing • Nurse educators
July 27
🏢 In-office - Manchester
It's time to reimagine health.
Contract sales teams • Customer service reps • Medical Science Liaison Officers • Remote detailing • Nurse educators
• Participate in the handover of processes between SSC team and local finance teams through Standard Operating Procedures (SOPs) documentation, knowledge capture and knowledge transfer. • Responsible for the creation of accurate client invoices in compliance with contract terms and billing schedule. • Meet monthly & quarterly close calendar deadlines to ensure all billing is processed in a timely manner. • Reconcile activity on client accounts to understand historical invoicing against modifications of a contract. • Setup and maintain projects in ERP systems to support future invoicing and revenue accounting. • Run and distribute project reports within agreed time frame, prepare final project reconciliations and close project records as advised by the customer. • Collaborate closely with cross-functional teams to support the order-to-cash process. • Contribute to strategic continuous improvement initiatives in the organization and incorporate the changes as required. • Promptly respond to information requests from internal and external stakeholders. • Comply with Service Level Agreements (SLAs). • Ensure compliance with internal finance policies and external statutory regulations. • Apply the company’s internal control environment (SOX or otherwise) to the Order to Cash function. • Support a culture of high performance and collaboration with all stakeholders. • Perform other duties as directed.
• Strong customer service focus with commitment to building professional, responsive, and effective relationships. • Enthusiastic and pro-active approach; fosters collaborative working relationships in all situations. • End to end Order to Cash & Project Finance process experience. • Flexible and willing to work in a “hands on” manner to ensure that all tasks are achieved by the team on a timely basis. • Possesses the ability to identify opportunities for process improvement. • Deliver tasks in a professional and organised way, responsive to priorities. • Able to assimilate large amounts of information quickly and interested in rapid learning. • Ability to handle change effectively and deal with ambiguity. • Strong analytical skills.
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