Physical Security Officer (Nights) - Permanent

June 19

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C. Hoare & Co.

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Good Bankers and Good Citizens

Private Banking Services • Treasury • Tax • Trust

201 - 500

Description

•To work as part of a people focused security team, for an evolving physical security program. •Assist in the daily running of the physical security program to protect people, assets, data, and the banks reputation. •To be an integral part of the team, providing a first-rate service to the bank’s customers. This includes, but is not limited to, dealing with customers who visit the bank, OOH customer calls and events. •Be the point contact for all OOH customer calls ensuring we deliver an equivalent level of service to that of the banking operations team for which we are supporting. •The role holder will provide a safe and secure environment for customers who visit the bank and secure and assets within. •Support the security supervisor to ensure a consistently high level of service is maintained.

Requirements

•Minimum of 3 years’ experience working in the corporate security sector •Right to work in the UK and a checkable work history •No current criminal convictions •Experience of working in a modern security control room operating electronic security Systems including CCTV, access Control, intruder alarms, fire alarms and Intercoms. •Previous experience of working in a high-end corporate security environment. •Experience of conducting internal and external patrols. •Strong PC’s skills including use of Microsoft packages. •Display the highest standard of personal presentation. •The ability to maintain written logs to support the management of 3rd party SLA’s. •The ability to write statements for external agencies. •Ability to work in a close team, with an appreciation of the values and ethos of the bank. •Highly proficient in spoken and written English. •Good numeracy skills. •The ability to work under pressure in challenging situations. •Comfortable working independently or as part of a team. •Ability to identify areas for process improvement and change. •Excellent customer service skills with high expectation from both internal and external customers. •The ability to adapt to new systems and processes

Benefits

•25 DAYS OF HOLIDAY •20% NON-CONTRIBUTORY C.HOARE & CO. GROUP PENSION PLAN (CHIPP) •GROUP LIFE ASSURANCE •GROUP INCOME PROTECTION •SEASON TICKET LOANS •PRIVATE MEDICAL INSURANCE •SUBSIDISED STAFF DINING ROOM •CHARITABLE DONATIONS/ GIVE AS YOU EARN •EYE CARE •FLEXIBLE BENEFITS •ADDITIONAL ANNUAL LEAVE •COMPUTER PRODUCTS •CHARITY DAYS •CRITICAL ILLNESS AND CRITICAL ILLNESS SPOUSE/PARTNER •CYCLE TO WORK •DENTAL INSURANCE •PERSONAL ACCIDENT INSURANCE •TRAVEL INSURANCE •VEHICLE BREAKDOWN COVER •WORKPLACE NURSERY •ELDERCARE