Inbound Sales and Support Guide

July 27

🏢 In-office - Nottingham

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Logo of GoDaddy

GoDaddy

GoDaddy helps the world easily start, confidently grow, and successfully run an online presence$1. .$1

Small Business Online Services • Small Business Marketing Solutions • Domain Name Registration • Website Hosting • Web-based Tools to for Website Creation

5001 - 10000

💰 $800M Post-IPO Equity on 2021-12

Description

• Support existing customers via inbound calls providing a “WOW” experience • Help customers with technical aspects of systems and products • Use discovery questioning to understand customer needs and advise accordingly • Participate in a comprehensive GoDaddy induction/training program

Requirements

• 2+ years relevant targeted sales experience • Proven experience of working in a sales target environment • Ability to deliver outstanding “WOW” customer service experience • Excellent communicator with a great telephone manner • Solid understanding of the internet and hosting technologies • Drive and passion to work with key performance indicators • Able to multi-task and navigate the internet quickly • Ability to adapt quickly in a sales environment

Benefits

• Paid time off • Retirement savings (e.g., 401k, pension schemes) • Incentive eligibility • Equity grants • Participation in an employee stock purchase plan • Other family-friendly benefits including parental leave

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